Business Terms and Conditions

1. Introduction

These Business Terms and Conditions (“Terms”) govern your use of the website www.armroar.com (the “Website”) and the purchase of products from armroar.com (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms.

2. User Eligibility

The Website and its content are intended for users who are 18 years of age or older. You are not allowed to use the Website if you do not meet all of these eligibility requirements.

3. Order Processing

● Orders placed on the Website are considered offers to purchase and are subject to our
acceptance. We reserve the right to reject any order for any reason without explanation.
● We will confirm your order by email or other means. This confirmation will include your
order details, such as the products you ordered, the price, and the estimated delivery
date.
● A binding contract between you and us is formed only upon confirmation of your order.

4. Prices and Payment

● All prices listed on the Website are in Euros (€) and other currencies(subject to
availability).
● We reserve the right to change prices without notice. However, the price listed at the
time of your order confirmation will be the price charged.
● We accept various payment methods as displayed on the Website. Payment is due at
the time of order confirmation.

5. Delivery

● We will deliver the products you ordered to the delivery address specified in your order
confirmation.
● We will use commercially reasonable efforts to deliver the products within the estimated
delivery timeframe provided at the time of order confirmation. However, delays may
occur due to unforeseen circumstances.
● You are responsible for any applicable import duties or taxes levied upon delivery of the
products.

6. Right of Withdrawal (EU Directive 2011/83/EU)

You have the right to withdraw from your purchase within 14 days of receiving the goods without explanation. This is known as the “cooling-off period.”

How to Withdraw

To exercise your right of withdrawal, please inform us of your decision by sending a clear
statement (e.g., a letter sent by post, email, or contact form) before the 14-day period expires.
You can find our contact details at the bottom of these Terms.
We recommend including the following information in your withdrawal statement:
● Your name
● Your address
● Your order number
● A description of the goods you wish to return

Returning Goods

Once you have informed us of your withdrawal, you must return the goods to us without undue
delay and no later than 14 days after the day you communicated your withdrawal. You are
responsible for the cost of returning the goods.
Please ensure the goods are returned in their original packaging and condition. We recommend
using a tracked service for returning your items.

Refunds

We will process your refund within 14 days of receiving the returned goods, or receiving
evidence that you have returned the goods (e.g., a return receipt). We will use the same
payment method you used for the original purchase unless you have expressly agreed
otherwise.

Exceptions to the Right of Withdrawal

The following goods are exempt from the right of withdrawal:
● Goods made to your specifications or clearly personalized.
● Goods that are liable to deteriorate or expire rapidly.
● Sealed goods that are unsuitable for return due to hygiene reasons (e.g., cosmetics) if
unsealed after delivery.
● Sealed audio or video recordings or software if unsealed after delivery.
● Goods that are inseparably mixed with other goods after delivery.

7. Faulty or Damaged Goods

If you receive faulty or damaged goods, you have the right to a repair, replacement, or full
refund under the EU Consumer Rights Directive (2000/35/EC).
Please contact us within a reasonable time of receiving the goods to report any faults or
damage. You can find our contact details below.

8. Intellectual Property

The content of the Website, including trademarks, copyrights, designs, and other intellectual
property rights, is owned by us or our licensors. You are not permitted to use any of this content
without our prior written consent.

9. User Conduct

You agree to use the Website in accordance with all applicable laws and regulations. You will
not use the Website for any unlawful or unauthorized purpose.

10. Limitation of Liability

We are not liable for any damages arising out of your use of the Website or the products offered
on the Website, except to the extent mandated by EU law.

11. Warranty Conditions

The Warranty Conditions are established within our returns and refund policy.

To exercise the right of withdrawal please send us a notice by the channels below.
(1) By email: info@armroar.com
(2) By phone: +48576720781
(3) By post: Ul. Wrocławska 71/2, Radwanice 55-010, Poland.

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