This Refund Policy outlines the conditions under which armroar.com will provide a full or partial refund for your purchase.
Under EU law, you have the right to withdraw from your purchase within 14 days of receiving the goods without explanation. This is known as the “cooling-off period.” How to Withdraw To exercise your right of withdrawal, please inform us of your decision by filing a refund request form, you can access the form HERE or you can send a letter sent by post, email, or contact form) before the 14-day period expires. You can find our contact details at the bottom of this policy.
Once you have informed us of your withdrawal, you must return the goods to us without undue delay and no later than 14 days after the day you communicated your withdrawal. You are responsible for the cost of returning the goods back to us. Please ensure the goods are returned in their original packaging and condition. We recommend using a tracked service for returning your items.
We will process your refund within 14 days of receiving the returned goods, or receiving evidence that you have returned the goods (e.g., a return receipt). We will use the same payment method you used for the original purchase unless you have expressly agreed
otherwise.
● The buyer caused the damage/defect himself/herself.
● The buyer was aware of the product’s defects before purchase and was granted a discount on the product for this reason.
● The product had obvious defects and the buyer did not point out these defects during
purchase.
● The warranty claim is contrary to the nature of the goods, especially the expiration date of The product, for which a discount was provided.
● The defects arose during the warranty period because of wear and tear of the goods, theirincorrect or excessive use, or which arose after the expiration date of the product.
● The defects arose due to unauthorized intervention of the buyer or another person on the
product or its part.
● The defective product is a gift that the buyer received free of charge.
If you receive faulty or damaged goods, you have the right to a repair, replacement, or full
refund under the EU Consumer Rights Directive (2000/35/EC).
Please contact us within a reasonable time of receiving the goods to report any faults or
damage. You can find our contact details below.
If you have any questions about our Refund Policy, please contact us:
● By email: info@armroar.com
● By phone: +48576720781
● By post: Ul. Wrocławska 71/2, Radwanice 55-010, Poland.
We will endeavor to respond to your inquiries within a reasonable timeframe.
This Refund Policy is effective as of 01/06/2024.